NEED HELP?
At Tackform, we are committed to providing you with top notch support. If you have any questions or concerns about your order, please don't hesitate to reach out to our knowledgeable support technicians.
Our customer support team is available Monday through Friday 9:00 AM - 5:00 PM.
FREQUENTLY ASKED QUESTIONS
How long will it take to get my order?
- USPS and Ground orders ship the same or next business day.
- FedEx Express orders placed before 2 PM CST will ship same business day.
- International orders, wholesale, and large bulk orders may take an additional 1-2 days for processing.
What shipping carriers do you use?
- USPS
- FedEx
Where do you ship from?
We proudly ship out our products from Tackform HQ in Addison, Illinois, 60101.
Can I return my product?
Of course, Tackform has a flexible 30 day return policy. Please note shipping costs are non-refundable. You can find the full details of our return policy HERE.
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Customer Reviews
Based on 73 reviews
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P
Purchased this recently for use as iPad holder on the job site—my use case is unusual, I'm a mural painter and wanted to have a way to mount an iPad for easy reference of my artwork when plotting big walls that require a lift to access. The arm itself is bomber: all-metal, sturdy, and mostly rock solid when in use. The mega clamp is awesome. Wish I'd purchased this two weeks ago.
Couple things that could be improved:
1) I love that the ball joints are metal. However, it would be nice if there was a mild textured surface to help prevent slippage—Inserting or removing my iPad, causes the arm to shift even when tightened.
2) The weakest part of this system is the cradle. I don't care if it's "high impact auto grade" plastic, it's still plastic. I don't care that the ball connector is metal, it's screwing into metal threads on the back side of the cradle that are embedded in plastic. The most important part of the system, which holds my $2000 tablet is made of plastic. Plastic degrades and breaks. Springs weaken over time. Sooner or later, this cradle will fail and potentially send my iPad crashing to the ground.
Here's the rub, this cradle is an aftermarket plastic part that has been branded with Tackform's logo—You can find the exact same plastic cradle included with a half dozen other similar iPad holder arms on Amazon. How do I know? I ordered a cheap arm (promptly returned) to compare and sure enough, it's the same cradle. I don't care about the spring loading feature. I don't need a locking mechanism. I want a guaranteed-never-to-fail cradle I can trust to hold my super-expensive iPad. The arm itself seems bomb-proof, so should be the cradle. I'd happily pay more for a simple metal cradle for use with the 20mm ball, just like I was happy pay twice as much for an all-metal arm with an all-metal mega clamp.
Great company, fast delivery, and will recommend. Overall, excellent product that can be improved.
P
I have gone full send on Tackform. The product quality and customer service are second-to-none. I’ve incorporated 20mm ball and socket products into my entire personal and work life, and I couldn’t be more pleased with this decision.
C
Just received this and assembled it. Very solid and well made. I got it to attach to my drum rack and it works perfectly. I am using a 14" Acer convertible laptop in the cradle in a portrait orientation and it just fits. Pleasantly surprised... expectations exceeded!
V
I attached the iPad holder to my keyboard stand and it works great! It is very well made and I am very happy with my purchase
C
My gps is awful so I use an iPad. This is how I’m using it in my Armada. I also added an extender to it.
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