20LITE Phone Holder | TRAXX™ - Slim Track Base | 6" DuraLock Arm

PROBLEMS WITH THE WEBSITE?
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If the issue persists, don’t hesitate to contact us. Our support team will be happy to assist you.

TACKFORM 30 DAY NO HASSLE RETURN POLICY

If for any reason you are not satisfied with a product you purchased directly from Tackform.com within 30 days of purchase, we'll refund the full amount of the purchase price, less shipping, given that the following conditions are met:

• Refund must be requested within 30 days of the invoice date.
• Items must have been purchased directly from Tackform.com. For Amazon returns please contact us through the Amazon platform or shoot us an email at support@tackform.com with your Amazon order number.
• All package contents must be complete.
• All product must arrive back to us in like-new condition. If the products are damaged or show physical signs of wear you will not be refunded for those parts and they can be sent back to you at your expense. 
• Wholesale and fleet orders may be required to pay return shipping based on agreed terms. 

If these conditions are met please go the following link to obtain a prepaid return label: www.tackform.com/returns

Shipping charges are not refundable.

When sending your items back, please get a receipt as proof that you dropped the item off with a shipping carrier. Please retain that receipt until you receive your refund.

If your item has a manufacturing defect in its materials or workmanship, please refer to https://www.tackform.com/pages/warranty-claims

INTERNATIONAL ORDERS

International customers are responsible for the cost of shipping for their returns. We strongly encourage International customers to consult with our sales team prior to checking out to ensure the appropriate item is purchased. 

At Tackform, we pride ourselves on fast order turnaround. Here are the details of our order processing and shipping policies:

Order Processing: Orders are packed and shipped Monday through Friday only.

FedEx Express Orders: Orders placed before 2 PM Central time ship the same business day. Please note that FedEx 2-Day shipping does not include Saturday or Sunday as shipping/delivery days.

USPS Orders: USPS orders ship the same or next business day unless otherwise noted at the top of the product description page.

Weekend and Holiday Orders: Orders placed on weekends and select holidays will be processed on the following business day.

Payment Issues: If we are unable to process your order due to inaccurate or incomplete payment information, order processing may be delayed by an additional 2 business days.

Bulk and Wholesale Orders: Orders over $250 and wholesale orders may require an additional 1-2 days for processing.

Urgent Deliveries: For orders with urgent delivery dates, feel to contact us and we will be happy to explore faster shipping options.

Please note, Tackform is not responsible for carrier delays and does not provide refunds in such cases.